Shipping

Dispatch & Shipping Policy
 
Note: We do not Sell or ship the following brands as they require professional installation for warranty purposes ASTRAL POOL and HAYWARD.
It is the policy at Budget Pool Care to dispatch all orders within 48hrs from order receipt. If for any reason we cannot dispatch your order within this period, we'll contact you with an estimated dispatch day. 
We use the following experienced carriers to deliver our orders:  
 
Fastway Couriers
Couriers Please  
Australia Post
Startrack Couriers
DHL Express
TOLL
TNT Australia
Hunter Express
 
Delivery times
Below are the estimated delivery times to metropolitan areas in each state from our dispatch address in the Gold Coast, Queensland. If you are located in a remote area, it may take longer than our estimated times and you may be contacted by our courier to organise a location where they can meet you or securely leave the package. Most orders are received by our East Coast Australian customers in 1-4 working days.
 
• QLD       1-3 Working Days (Brisbane - Overnight *)  
• NSW      1-3 Working Days (Sydney - 1 to 2 days*)  
• VIC        2-3 Working Days (Melbourne - 1 to 2 days*)
• SA         2-3 Working Days  ( Adelaide - 2-3 days*)
• ACT       2-3 Working Days (Canberra - 1 to 2 days*)
* WA        4-5 Working Days
* NT         4-5 Working Days
 
(*  working days)
 
Order Tracking
All Tracking details are sent to you upon dispatch. you should also receive alerts on the progress of your delivery