Majority of items are ordered in once you place your order online as we are a pool service business and do not hold a lot of stock at our premises to keep costs down and pass the savings onto you the consumer.
Once your order has been dispatched you will receive an email notification with your tracking details and Delivery ETA.
Dispatch times are 1-3 business days from time of ordering. If the product needs to be ordered in we will keep you updated and email the tracking number as soon as it is dispatched.
Delivery times are estimate only. All shipping is subject to weight and volume and some bulky orders may be charged at a different rate which will be quoted at checkout.
Budget Pool Care takes no responsibility for any damage or theft that may occur. If you will not be present to accept your delivery or you feel that your address is unsafe to have a parcel left unattended, we recommend having your article delivered to a trusted address (such as work address) where you can sign for it. If you miss your delivery, a card will be left to advise where your parcel can be collected. This information can also be viewed by clicking the track your order link in your shipping confirmation email.
INTERNATIONAL SHIPPING
International orders may be subject to local charges. Any customs or import duties and associated fees are charged once the parcel reaches its destination country.
These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Budget Pool Care are not responsible for any additional charges on your order, nor can we accept a return of the order in this case.
Customs policies vary from country to country, so please contact your local customs office for further information. If you refuse to pay these charges your parcel may be abandoned, Budget Pool Care will not be held responsible for any loss of funds as a result of this occurrence.
